Statewide 911 Emergency Line Down in Connecticut: Alternatives Available for Residents

911: Multiple police and fire departments across Connecticut are currently experiencing significant issues with the 911 emergency system, impacting numerous locations statewide. As of Tuesday afternoon, the cause of the outage remains unknown, but officials have confirmed that some departments are unable to receive 911 calls.

While the 911 emergency line is down, residents are still able to text for help, which is functioning without major disruptions. Police departments are urging individuals to keep trying to reach 911, as sporadic calls are getting through.

For immediate assistance, until the 911 system is fully restored, residents of Connecticut are encouraged to call other numbers assigned by their local authorities. Here are some key alternative numbers to note:

Branford residents: Call 203-481-4241.

Groton residents: Call 860-441-6712.

New Hartford and Litchfield County residents: Use 860-782-0523 for emergencies.

Wallingford residents: Reach the Wallingford Emergency Communications Center at one of the following:

• 203-599-5182
• 203-443-3425
• 203-577-7302

It’s important to note that while the emergency system is down, some municipalities are still able to process 911 calls, particularly in East Hartford, where emergency calls are functioning. Residents with non-emergency inquiries in East Hartford are encouraged to contact (860) 291-7101.

Authorities continue to monitor the situation closely and are working diligently to resolve the issues affecting the 911 emergency line. As the state responds to this critical situation, residents are reminded to remain calm and utilize the available resources to ensure their safety and well-being.